Shipping and Returns

Thank you for choosing DayDot!

We are committed to providing you with high-quality products and a seamless shopping experience. This Shipping Policy outlines important information regarding our shipping procedures, turnaround time, and our return policy for defective items.


Turnaround Time:

Please note that all our items are printed to order, which means that each product is created specifically for you after you place your order. Our typical turnaround time is 10 business days. This time frame includes the production of your item, quality control checks, and packaging for shipment. We strive to process and ship your order as quickly as possible while ensuring the utmost attention to detail and quality.


Shipping Methods and Rates:

We offer various shipping options to accommodate your preferences. During the checkout process, you will have the opportunity to select your preferred shipping method. The available options, along with associated rates and estimated delivery times, will be displayed for your convenience. We work with reliable shipping carriers to ensure timely and secure delivery of your items.


Tracking Your Order:

If you choose a  tracked shipping option, once your order is shipped you will receive a confirmation email containing a tracking number. This tracking number will allow you to monitor the progress of your shipment and estimate the delivery date. Please note that tracking information may take some time to become available, depending on the carrier's system.


Returns and Exchanges:

We take pride in the quality of our products, and we want you to be completely satisfied with your purchase. If you receive a defective item, please reach out to our customer support team within 14 days of receiving your order. We will gladly assist you in resolving the issue by offering a replacement or refund, depending on the circumstances. Please provide detailed information and, if possible, include photographs of the defect to help expedite the process.

Please note that we cannot accept returns or exchanges for items that are not defective. As each item is made to order, we are unable to offer refunds or exchanges due to sizing issues or change of mind. We encourage you to carefully review the product description, size charts, and any other relevant information before placing your order.


Important Considerations:

- International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary depending on the country's regulations.

- We are not responsible for any delays caused by unforeseen circumstances, such as weather conditions or carrier disruptions. However, we will do our best to assist you in resolving any delivery issues that may arise.


We appreciate your understanding and cooperation with our shipping and return policies. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We are here to help you have a pleasant shopping experience.


Thank you for choosing DayDot!